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HOW TO SHOP WITH US

  • Choose a product

    Once you have found an item you wish to buy, select the colour and size, and click on “Add to basket”. Looking for something else? Continue browsing and adding items to your basket in the same way. You’re all finished shopping? Simply click on “Proceed to checkout” in the top right corner and follow the steps indicated to complete your purchase.

  • 1. Check your order

    Make sure that the details of the products you have selected, such as size and colour, are correct. If you have a voucher code, enter it in the space provided and click on “Apply discount” to complete your purchase with a discount. Do you want us to send it directly to your home, or would you prefer to pick it up in-store? Indicate your preference and continue by clicking “Next step”.

  • 2. Log in (if you have not already done so)

    If you logged in before you started shopping, you can skip this step. On the contrary, log in now by entering your email address and password. Still don’t have an account? What are you waiting for? You can register by filling out your details here. It’s that simple!

  • 3. Enter delivery details

    Here you can choose where you would like to receive your purchase. We can send it to the same address you registered with, or any other address of your choice. In both cases, you will need to select “Home delivery”. If you prefer, you may also collect your order at your nearest women’secret store (valid only in certain countries). Want to give a gift? Now is the time to let us know, and we’ll prepare your order with our special gift wrap with a gift receipt (this receipt does not show prices). Plus, you can include a gift card with a message written by you.

  • 4. Confirm your order

    You are almost done, but first don’t forget to double check your order and make sure that all delivery details are correct. Once you have reviewed your order, click on “Start payment process”.

  • 5. Complete your order

    You will be automatically redirected to a secure connection where you may select your preferred method of payment. If you select PayPal, you will be redirected to the PayPal payment page to complete the process.

  • 6. Order summary

    You’re all done! You have completed your order with success and will soon be able to enjoy your new purchase. At this stage, you’ll find a summary of all your order details and will receive a confirmation email to the email address you registered with. If you do not receive a confirmation email, double check that it’s not in your spam.

GENERAL INFORMATION